Rentals Depot Manager - Houston

in Houston, TX

Rentals Depot Manager - Houston Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    Houston, TX 77047, US

  • Job Category

    Aftermarket & Service

  • Job Type

    Full Time

  • Schedule


CAT27: CRS-Houston 100 Southbelt Industrial Drive, Houston, TX, 77047 USAOverall Responsibility:
This position is responsible for building a solutions-oriented team that can provide customers with the necessary service required to achieve monthly, quarterly and annual sales and profitability objectives.

Duties and Responsibilities:

-Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel
-Insures technician's daily activities are scheduled
-Performs regular depot audits, to insure quality equipment repair and testing. Communicate with Technicians regarding improvements or areas of concern
-Oversight and management to ensure timely and accurate depot purchasing, booking, invoicing and collections process
-Financial responsibilities include collecting quotes from vendors for parts or repair options and communication with Regional Leadership concerning 'Best Fix Options'
-Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget
-Assist sales department in selection and application of proper equipment and accessories for complex rentals
-Provides technical support to the sales department, both at the depot and jobsite visits.
-Engages directly with external customers and vendors when a conflict or issue occurs.
-Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance
-Initiates measures to improve methods, equipment performance, and quality of work.
-Inspects work in process to insure its completion within allotted time limits and for acceptable quality standards
-Conducts formal operations meetings on a regular basis
-Ensures fleet readiness, accessories and spare parts inventories are at acceptable levels and that equipment fleet, accessories are accurate and up to date in the systems
-Reviews all written labor documents on a regular basis
-Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis

-Manages the sales function, ensuring strong customer relationships are established and maintained while also driving employees to achieve business goals
-Promotes team selling and expansion of existing relationships across divisions and/or geographic areas
-Coordinates engineering and sales support activities to facilitate offering and supporting quality products and services
-Develops an environment to create and sustain a highly engaged team
-Reviews estimates to ensure accuracy and appropriate method to meet company and customer objectives
-Assists employees in determining margins, identifying resources and assessing future potential business; participate in selling to large/key accounts as needed
-Networks with areas, regions, and corporate headquarters to increase knowledge of offerings, and creating opportunities for employees to do the same
-Provides input for best practice work and encourage employees to incorporate new ideas into projects
-Develops sales forecast and provide input to budget
-Identifies new market opportunities
-Participates in development of long-range sales planning and growth strategies

-Promotes the importance of the EH and S program to all direct reports
-Insures all required inspections, training, and requirements of the MAP (Monthly Activity Plan) are completed on time. Review MAP regularly throughout month to insure it is complete.
-Maintains customer required site specific EH and S training for technicians

-Promotes the importance of Ethics program to all direct reports
-Provides guidance to the Rental and Equipment Coordinators in the application of their duties such as: order entry, arrangement of freight services, job file management, booking, invoicing, collections, purchasing and maintaining of information tracking logs.
-Identifies employee development and training needs for sales and operations personnel
-Conducts employee performance reviews and set objectives
-Interviews and hires talent as needed
-Manages employee relations and performance issues
-Improves employee engagement based upon periodic survey results
-High School Diploma/GED required
-BA/BS in business or technical field preferred
-5 - 10 years experience in an industrial environment with P and L responsibility.
-Working knowledge of commercial and industrial HVAC equipment and the rental industry preferred
-Professional selling skills: product knowledge, presentation, follow-up, and ability to close
-Thorough understanding of market place dynamics including industry trends and assessment of key competitors programs
-Proven capacity to communicate professionally in written and verbal format across a wide audience
-Advanced level skills with Microsoft Office (Excel, Word, Access and PowerPoint)
-Highly organized with strong attention to detail, while also able to manage multiple priorities
-Superior follow-up and follow-through skills
-A valid driver's license is required.
-Some travel required

Additional Information

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